We advise our customers to dress comfortably for their helicopter tour or flight session. Flat rubber-soled shoes are recommended for this aerial adventure. Hats are NOT allowed to be worn around the helicopters as they can fly up into the rotors and damage the aircraft. Any loose items will need to be secured before approaching the aircraft or can be left in the office.
Is there an age requirement?
All passengers under 18 years of age must be accompanied by a parent or guardian. A wavier will need to be signed for all passengers prior to the flight.
How early should I arrive for my tour?
We recommend arriving fifteen minutes prior to your scheduled helicopter tour. This will allow us enough time for us to check in and going through pre-flight with all passengers. The pre-flight addresses the safety issues and procedures when approaching the helicopter and while in the helicopter.
Is there a weight limit?
Yes, the Robinson R-44 has a limit of 300 lbs per seat. Seating arrangement is determined by the pilot based on the passengers' weights.
Can I talk to the pilot during the tour?
Yes, except during critical flight stages, such as take‐off and landing. You will be provided with a headset during flight that will allow you to hear the pilot and all other occupants. Please feel free to ask a question and engage with the others onboard. We provide inter‐communication between all occupants of the aircraft.
What is the safety record?
Our first priority at Smoketown Helicopters is safety of the passengers and crew. We are proud to share our impeccable safety record. We hold all of our staff to the highest standards and safety policy guidelines. Our pilots are have gone through intensive training and are highly skilled and versed in helicopter operations.
How high do we fly?
We maintain a height of approximately 1000 feet AGL (above ground level). This allows for optimum views of the area while maintaining all safety levels set by the FAA.
Can I take pictures on my tour?
Absolutely! In fact, we highly recommend bringing your camera for aerial photography or hiring a professional to take pictures! During our tours, you will be able to shoot through the glass of your helicopter and capture some stunning shots of Lancaster County. Please share your videos and photos online with us on Facebook – we'd love to see them!
Can we customize our tour?
Yes, with prior arrangement, we can accommodate most requests for customer’s flights. Please contact us by calling 717-344-4871.
Do we have to make a reservation?
You do not have to make a reservation; however, if you wish to do so, we can set-up a time to fit your schedule! If you are interested in purchasing a longer helicopter tour, we highly recommend scheduling this prior so we can accommodate without delay.
Can I get dropped off at another location?
Unfortunately, no. Due to FAA regulations, helicopter ride and tour operators must return to the point of departure. We are also limited to a 25-mile radius.
Is it normal to tip the pilot?
Yes, tips are greatly appreciated!
What happens if there is bad weather?
We keep a very close eye on the weather and if it may affect your flight, we try to give you as much notice as possible. There is no additional charge if your tour has to be rescheduled.
Can I take a tour if I am pregnant?
Yes, we have had numerous of pregnant women fly with us, although we do require you to consult your doctor prior to booking your flight.